Automating Utility Billing and Eliminating Revenue Leakage: 95% of Manual Effort Gone
Automating Utility Billing and Eliminating Revenue Leakage: 95% of Manual Effort Gone
Automating Utility Billing and Eliminating Revenue Leakage: 95% of Manual Effort Gone
Client Overview
C&G Energy Services is an electrification contractor running large-scale aerial projects around the clock. Their operations don't stop, which means their billing can't either. With crews working 24/7 across multiple projects, capturing every billable hour and material cost is not just an admin task, it's a direct line to revenue.
The Challenge
01
C&G was running 24/7 operations but their back office couldn't keep up. Billing required massive manual data consolidation across shifts, and the process kept breaking down. Billable hours and materials were going unrecorded because the manual system simply couldn't catch everything. The back office was maxed out, which made taking on new projects nearly impossible. On top of that, their data lived across multiple systems that didn't talk to each other properly, making the problem even harder to solve.
The Challenge
01
C&G was running 24/7 operations but their back office couldn't keep up. Billing required massive manual data consolidation across shifts, and the process kept breaking down. Billable hours and materials were going unrecorded because the manual system simply couldn't catch everything. The back office was maxed out, which made taking on new projects nearly impossible. On top of that, their data lived across multiple systems that didn't talk to each other properly, making the problem even harder to solve.
The Solution
02
Genta AI deployed autonomous agents that connect directly into C&G's core systems. These agents pull in all field data as it comes in, automatically match costs to the right work orders, and generate compliant, correctly formatted invoices. Manual data entry across all shifts was eliminated entirely. Every billable dollar is now captured with precision. And because the back office no longer scales with crew size, C&G can take on unlimited growth without adding a single hire to handle it.
The Solution
02
Genta AI deployed autonomous agents that connect directly into C&G's core systems. These agents pull in all field data as it comes in, automatically match costs to the right work orders, and generate compliant, correctly formatted invoices. Manual data entry across all shifts was eliminated entirely. Every billable dollar is now captured with precision. And because the back office no longer scales with crew size, C&G can take on unlimited growth without adding a single hire to handle it.
Technologies Used
03
• Microsoft SharePoint API • Microsoft 365 API (Graph) • OpenAI Agents SDK • Microsoft Azure
Technologies Used
03
• Microsoft SharePoint API • Microsoft 365 API (Graph) • OpenAI Agents SDK • Microsoft Azure
The Results
The Results
The Results
C&G went from a billing process that was constantly leaking revenue to one that captures everything automatically. The back office that used to be the ceiling on their growth is no longer a constraint at all.
95%
95%
95%
Of Billing Tasks Fully Automated
100%
100%
100%
Of Billable Hours Captured
0
0
0
Back Office Hires Needed to Scale
We’re Here to Help
Ready to transform your operations? We're here to help. Contact us today to learn more about our innovative solutions and expert services.
We’re Here to Help
Ready to transform your operations? We're here to help. Contact us today to learn more about our innovative solutions and expert services.
We’re Here to Help
Ready to transform your operations? We're here to help. Contact us today to learn more about our innovative solutions and expert services.
Automating Utility Billing and Eliminating Revenue Leakage: 95% of Manual Effort Gone
Automating Utility Billing and Eliminating Revenue Leakage: 95% of Manual Effort Gone
Automating Utility Billing and Eliminating Revenue Leakage: 95% of Manual Effort Gone
Client Overview
C&G Energy Services is an electrification contractor running large-scale aerial projects around the clock. Their operations don't stop, which means their billing can't either. With crews working 24/7 across multiple projects, capturing every billable hour and material cost is not just an admin task, it's a direct line to revenue.
The Challenge
01
C&G was running 24/7 operations but their back office couldn't keep up. Billing required massive manual data consolidation across shifts, and the process kept breaking down. Billable hours and materials were going unrecorded because the manual system simply couldn't catch everything. The back office was maxed out, which made taking on new projects nearly impossible. On top of that, their data lived across multiple systems that didn't talk to each other properly, making the problem even harder to solve.
The Challenge
01
C&G was running 24/7 operations but their back office couldn't keep up. Billing required massive manual data consolidation across shifts, and the process kept breaking down. Billable hours and materials were going unrecorded because the manual system simply couldn't catch everything. The back office was maxed out, which made taking on new projects nearly impossible. On top of that, their data lived across multiple systems that didn't talk to each other properly, making the problem even harder to solve.
The Solution
02
Genta AI deployed autonomous agents that connect directly into C&G's core systems. These agents pull in all field data as it comes in, automatically match costs to the right work orders, and generate compliant, correctly formatted invoices. Manual data entry across all shifts was eliminated entirely. Every billable dollar is now captured with precision. And because the back office no longer scales with crew size, C&G can take on unlimited growth without adding a single hire to handle it.
The Solution
02
Genta AI deployed autonomous agents that connect directly into C&G's core systems. These agents pull in all field data as it comes in, automatically match costs to the right work orders, and generate compliant, correctly formatted invoices. Manual data entry across all shifts was eliminated entirely. Every billable dollar is now captured with precision. And because the back office no longer scales with crew size, C&G can take on unlimited growth without adding a single hire to handle it.
Technologies Used
03
• Microsoft SharePoint API • Microsoft 365 API (Graph) • OpenAI Agents SDK • Microsoft Azure
Technologies Used
03
• Microsoft SharePoint API • Microsoft 365 API (Graph) • OpenAI Agents SDK • Microsoft Azure
The Results
The Results
The Results
C&G went from a billing process that was constantly leaking revenue to one that captures everything automatically. The back office that used to be the ceiling on their growth is no longer a constraint at all.
95%
95%
95%
Of Billing Tasks Fully Automated
100%
100%
100%
Of Billable Hours Captured
0
0
0
Back Office Hires Needed to Scale
We’re Here to Help
Ready to transform your operations? We're here to help. Contact us today to learn more about our innovative solutions and expert services.
We’re Here to Help
Ready to transform your operations? We're here to help. Contact us today to learn more about our innovative solutions and expert services.
We’re Here to Help
Ready to transform your operations? We're here to help. Contact us today to learn more about our innovative solutions and expert services.
Automating Utility Billing and Eliminating Revenue Leakage: 95% of Manual Effort Gone
Automating Utility Billing and Eliminating Revenue Leakage: 95% of Manual Effort Gone
Automating Utility Billing and Eliminating Revenue Leakage: 95% of Manual Effort Gone
Client Overview
C&G Energy Services is an electrification contractor running large-scale aerial projects around the clock. Their operations don't stop, which means their billing can't either. With crews working 24/7 across multiple projects, capturing every billable hour and material cost is not just an admin task, it's a direct line to revenue.
The Challenge
01
C&G was running 24/7 operations but their back office couldn't keep up. Billing required massive manual data consolidation across shifts, and the process kept breaking down. Billable hours and materials were going unrecorded because the manual system simply couldn't catch everything. The back office was maxed out, which made taking on new projects nearly impossible. On top of that, their data lived across multiple systems that didn't talk to each other properly, making the problem even harder to solve.
The Challenge
01
C&G was running 24/7 operations but their back office couldn't keep up. Billing required massive manual data consolidation across shifts, and the process kept breaking down. Billable hours and materials were going unrecorded because the manual system simply couldn't catch everything. The back office was maxed out, which made taking on new projects nearly impossible. On top of that, their data lived across multiple systems that didn't talk to each other properly, making the problem even harder to solve.
The Solution
02
Genta AI deployed autonomous agents that connect directly into C&G's core systems. These agents pull in all field data as it comes in, automatically match costs to the right work orders, and generate compliant, correctly formatted invoices. Manual data entry across all shifts was eliminated entirely. Every billable dollar is now captured with precision. And because the back office no longer scales with crew size, C&G can take on unlimited growth without adding a single hire to handle it.
The Solution
02
Genta AI deployed autonomous agents that connect directly into C&G's core systems. These agents pull in all field data as it comes in, automatically match costs to the right work orders, and generate compliant, correctly formatted invoices. Manual data entry across all shifts was eliminated entirely. Every billable dollar is now captured with precision. And because the back office no longer scales with crew size, C&G can take on unlimited growth without adding a single hire to handle it.
Technologies Used
03
• Microsoft SharePoint API • Microsoft 365 API (Graph) • OpenAI Agents SDK • Microsoft Azure
Technologies Used
03
• Microsoft SharePoint API • Microsoft 365 API (Graph) • OpenAI Agents SDK • Microsoft Azure
The Results
The Results
The Results
C&G went from a billing process that was constantly leaking revenue to one that captures everything automatically. The back office that used to be the ceiling on their growth is no longer a constraint at all.
95%
95%
95%
Of Billing Tasks Fully Automated
100%
100%
100%
Of Billable Hours Captured
0
0
0
Back Office Hires Needed to Scale
We’re Here to Help
Ready to transform your operations? We're here to help. Contact us today to learn more about our innovative solutions and expert services.
We’re Here to Help
Ready to transform your operations? We're here to help. Contact us today to learn more about our innovative solutions and expert services.
We’re Here to Help
Ready to transform your operations? We're here to help. Contact us today to learn more about our innovative solutions and expert services.